Tuesday, April 10, 2012

Appropriately Persistent

Everybody who's job it is to sell a service to a client by persuading the client of your value runs into the question of how much follow-up, networking, checking-in etc. is the right amount.  At some level, follow-up by phone or email is perceived as "appropriately persistent" and is generally welcomed by potential clients.  They like your energy, your enthusiasm and your willingness to stay engaged and not give up.  Those are qualities that clients want in service providers (after the deal is done and you're actually working for the client). 

This is an issue not just for photographers, but for realtors, builders, bankers, lawyers and Indian chiefs, as well as anybody else where the world doesn't beat a path to your door.

However, there is a level at which "INappropriate" persistence can be reached.  Now, the client sees you as a yapping puppy dog and a pain in the (pick a place).  The problem is that what is accepted as appropriate is different for different clients.  In order to feel good that you're going far enough, you have to go too far on occasion, at least in my experience.  Perhaps those blessed with exceptional intuitive insight to the human condition can read situations better and faster than I. 

It's true that being too pushy CAN cost you business.  But being too passive WILL cost you business.  I suppose everyone's got to find their own way through this marketing morass.  Paying close attention to all the cues clients give you will help find the right place to be -- but you've got to listen at least as much as you talk.  Like most things, it's all about balance.

Tuesday, April 3, 2012

It's good news for Somebody.....

In the January 2012 issue of Printing Impressions magazine, there's an article by Vincent Mallardi (Printing in a Mobile World - 2012 Hot Markets) that pegs Real Estate as the #7 hot market for PRINTING.  He claims that residential housing sales will "continue to sink" and the 2 million empty homes, not yet on the market, are foreclosed and repossessed.  He expects 350,000 or so homes to sell in 2012, but at reduced prices. 

HOWEVER, he expects strong growth in printed home-buyer guides, as well as in printed signage and marketing materials. If it's any consolation, he says that commercial real estate is in worse shape.  He's just really excited about the growth in print!

I've got a foot in both camps.  As a real estate photographer, it doesn't sound too encouraging.  But, as a part of the printing ink manufacturing industry (one of my other hats), I can see a sliver of a silver lining in the cloud.

My experience is that larger, nicer homes are still moving.  This is good for me because those homes respond better to good photography.  I've also seen several hotels asking for photography, and several are undergoing interior renovations.  It just goes to show that casting a wide net when seeking opportunities is a Good Thing, because nearly every event is good news for somebody.